What I bring
I’m a customer-focused professional with experience across technical support, operations, retail, sales, community outreach, and financial-services support. I do my best work where people, problem-solving, communication, and service come together.
Customer Experience
Relationship building, service, communication, conflict resolution, and customer support.
Operations
Process support, accuracy, organization, deadline-driven work, retail and fulfillment operations.
Technology
IT support, networking, Windows, Microsoft Office, Adobe, WordPress, websites, and social media.
Sales & Relationships
Consultative sales, business development, community engagement, and client-focused solutions.
Career highlights
- Supported 10,000+ government employees and contractors in a technical-support environment.
- Earned five Customer Service Star Awards at Lowe’s.
- Met and exceeded sales goals through consultative selling in wireless sales.
- Built and operated a photography business serving weddings, portraits, and events.
- Managed website, social media, outreach, fundraising events, and community partnerships for Young Life Warren County.
- Most recently worked in mortgage operations support in a financial-services environment.
What I’m looking for
I’m exploring opportunities where I can contribute in customer or member experience, operations, technical support, account management, sales support, business development, or other people-centered roles.
I’m based in Winchester, Virginia and am open to strong opportunities throughout the Northern Shenandoah Valley and surrounding region.
Let’s connect
If you know of an opportunity where my background could be a fit, I’d be glad to talk.
Winchester, Virginia